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Technical support - for Cisco Data Center Networking Security - add-on license - Cisco Service Provider License Agreement - phone consulting - 24x7
Main Specifications | |
---|---|
Product Description | Cisco Solution Support - technical support - for Cisco Data Center Networking Security |
Service & Support | Technical support |
Service Included | Phone consulting |
Service Availability | 24 hours a day / 7 days a week |
Software Title | Cisco Data Center Networking Security |
License Type | Add-on license |
Licensing Program | Cisco Service Provider License Agreement |
General | |
Type | Technical support |
Service Included | Phone consulting |
Service Availability | 24 hours a day / 7 days a week |
Software | |
Software Title | Cisco Data Center Networking Security |
License Type | Add-on license |
Licensing Program | Cisco Service Provider License Agreement |
Details | |
Service & Support | Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Phone consulting - response time: 1 hour - availability: business hours / Monday-Sunday - severity level 3/4 ¦ Phone consulting - response time: next business day - availability: after business hours / Monday-Sunday - severity level 3/4 ¦ E-mail consulting - availability: 24 hours a day / Monday-Sunday ¦ Web support - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - availability: 24 hours a day / Monday-Sunday ¦ New releases update |