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Extended service agreement - advance hardware replacement - 1 year - shipment - 24x7 - response time: 4 h - for Bluesocket vWLAN Appliance
Main Specifications | |
---|---|
Product Description | ADTRAN ProCare 7x24x4 Remote - extended service agreement - 1 year - shipment |
Type | Extended service agreement |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Designed For | Bluesocket vWLAN Appliance |
General | |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 1 year |
Response Time | 4 hours |
Service Availability | 24 hours a day / 7 days a week |
Details | |
Service & Support | Extended service agreement - advance hardware replacement - 1 year - shipment - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ New releases update - 1 year |
Compatibility Information | |
Designed For | Bluesocket vWLAN Appliance |