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Upfront Billing License (renewal) (1 year) + Production Support - 10 instances - ESD - includes Enterprise Plus Edition features
Main Specifications | |
---|---|
General | |
Category | Networking applications - network backup, monitoring & performance management |
Product Type | Upfront Billing License (renewal) - 1 year |
Bundled Support | Production Support |
Service & Support | |
Type | Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year |
Licensing | |
License Qty | 10 instances |
Details | Includes Enterprise Plus Edition features - ESD |