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Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD - for Voyager 4245 CD
Main Specifications | |
---|---|
Product Description | POLY+ Partner - extended service agreement - 3 years - shipment |
Type | Extended service agreement |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 3 years |
Response Time | Next business day |
Designed For | Voyager 4245 CD |
General | |
Service Included | Advance hardware replacement |
Location | Shipment |
Full Contract Period | 3 years |
Response Time | Next business day |
Details | |
Service & Support | Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday |
Compatibility Information | |
Designed For | Poly Voyager 4245 CD |